TeamViewer
Dedicated development capacity to optimize website performance for external campaigns
Software Development I Germany I 8-person team I 4 years (since 2018)
The Clients
- Industry:
- Software Development
- Location:
- Germany
- Delivery model:
- Dedicated team
- Duration:
- 4 years (from 2018)
- Support areas:
- Improve performance, interface, and DevOps structure
- Platform context:
- TeamViewer’s website, which features 21 localized versions and receives enormous global traffic, is used to run various marketing campaigns.
The challenge
TeamViewer needed to optimize its website to better support external marketing campaigns.
• Website performance issues
• Website interface challenges
• Technology implementation limitations
• DevOps structure improvements
• Limited internal development capacity to meet tight marketing timelines
Dealing with a similar setup? Let’s discuss your requirements.
What the client needed
A comprehensive website audit to identify performance and technical issues
Additional development capacity to support internal teams
Ongoing implementation and optimization support
Close collaboration to meet tight marketing deadlines
What Sunbytes Delivered
Sunbytes delivered a project-based engagement that evolved into a dedicated team setup, including:
A comprehensive website audit
A dedicated development team integrated into TeamViewer’s development function
Ongoing implementation and optimization support
Want to see if the fit is right for your team?
Why teams choose Sunbytes
A Netherlands-led delivery partner for stable dedicated teams, clear ownership, and roadmap capacity that can scale without resetting context.
Roadmap-first team design
Your team is shaped around roadmap goals, product context, skill gaps, and delivery risks—so capacity matches the work, not a generic squad template.
Product ownership stays with you
You keep backlog, priorities, acceptance, and product decisions; Sunbytes supports execution rhythm, quality, continuity, and team performance.
Stable team context
Dedicated teams retain product knowledge across releases, reducing repeated onboarding, handoff loss, and context rebuilds between roadmap phases.
Governance that fits your workflow
Sprint planning, review cadence, DORA metrics, risk tracking, and monthly service reviews are adapted to your delivery model—not forced into one process.
Continuity built into the model
Structured handover, documentation, replacement support, and performance check-ins protect delivery when team composition needs to change.
Secure cross-border delivery
ISO 27001-certified operations, GDPR-aware processes, access governance, and Vietnam delivery capacity help your team scale with stronger control.
What the team covered
The engagement included close integration between Sunbytes developers and TeamViewer’s internal teams.
Website improvements
Optimizing performance and interface for campaignsCustom development tasks
Implementing customized solutions to improve user experience and support marketing goalsDevOps and technical enhancements
Strengthening DevOps practices and technology stack where neededCode quality
Conducting regular code reviews to ensure sustainability and compliance with standardsInternal support
Helping internal developers meet tight deadlines and implement innovations
Outcomes
The collaboration resulted in:
-
Pressure
ReductionReduced pressure on the internal development team, enabling more reliable deadline delivery.
-
Implement innovative
ideasAbility to implement innovative ideas spontaneously without overwhelming internal resources.
-
Knowledge
sharingKnowledge sharing and expertise transfer that strengthened internal capabilities.
In their words
“Sunbytes’ in-depth knowledge and resources helped us several times to make the right decisions for the next stages of the projects.”
Eduardo Bernal
Vice President, TeamViewer
See also
- Dedicated Resources
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Vietnam is a delivery-fit decision before it is a rate decision. For European companies, IT staff augmentation from Vietnam works when internal product ownership is strong, senior external engineers can enter an existing delivery system, and the working day creates enough shared time for decisions. The location is a poor fit when the buyer expects […]
- Dedicated Resources
IT staff augmentation security: ISO 27001, GDPR and vendor due diligence
An NDA covers confidentiality. It does not decide who can enter production, whether a developer may download customer data, or how quickly access disappears when an engagement ends. Those controls must exist before the first sprint. IT staff augmentation security is the set of contractual, technical and operating controls that govern how external developers access […]
- Dedicated Resources
Building a security-first engineering culture in distributed teams
A security-first engineering culture is an operating model in which developers can see who owns a security decision, when a review is required and where the result must be recorded. It is not a slogan, a yearly course or a request for every engineer to become a security specialist. That distinction matters across locations. A […]
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How many DevSecOps engineers does a mid-size SaaS need?
The useful DevSecOps team size question is not “How many security engineers should we hire?” It is “Which security responsibilities need continuous ownership, and how much capacity does that work require?” Two SaaS companies with 100 employees can need very different setups. One may run a single product on one cloud platform. The other may […]
- Dedicated Resources
In-house vs outsourced DevSecOps: cost, risk and speed comparison
The wrong DevSecOps operating model creates work in the place it was meant to remove. An internal hire can become a single point of dependency. An external team can generate findings without giving developers a clear remediation path. This in-house vs outsourced DevSecOps comparison focuses on the decision that matters: which model gives your company […]
- Dedicated Resources
IT Staff Augmentation Contract: What to Include and Watch Out For
An IT staff augmentation contract is not just a capacity order. It is the document that decides who controls delivery once an external developer has access to your codebase, your customer data, and your sprint board. Most disputes in staff augmentation engagements trace back to one of five gaps: vague scope, unclear IP assignment, missing […]
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